Return of Goods

FILL IN THE RETURN FORM

Let us know that you intend to return the goods; you have 14 days for this.
Send the withdrawal form to the email address [email protected]

PACK THE GOODS

Secure the goods well for shipping; remember they are still your property and should reach us in the same condition in which you received them. Include the return form or information regarding the details of the order in the package.

SEND THE PACKAGE

You return the goods at your own cost. If you encounter any problem, please contact us.

Send the package to the following address:

HEGEN UK LTD
UNIT 7 Airfield Industrial Estate
Shipdham IP25 7SD

WAIT FOR THE REFUND

We will issue a refund within 14 days of receiving the return, using the same payment methods you used for the original transaction; for cash-on-delivery payment, please provide your bank account number.